Auntie Anne's Reviews
Auntie Anne's has an overall rating of 4.8 based on 21 reviews. Customer feedback on Auntie Anne's is mixed: Auntie Anne's reviewers highlight positive aspects like delicious pretzels, friendly customer service, quick delivery, which strongly appeal to snack lovers, families, young adults. However, Auntie Anne's is often criticized for its high prices, limited flavor options, inconsistent quality.
21 reviews
5 Stars
16
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
0
How would you rate Auntie Anne's?
All Auntie Anne's Reviews (21)
esther_Zieba01
May 14, 2026
"Clean tables, but the floor was sticky"
I’ll give them credit, the tables were actually clean, which I appreciated. But the floor was kind of sticky, so that definitely took away from the overall vibe a bit.
0
Reply
jamesredman7089
April 28, 2026
"Really good snack variety"
I really like the variety in this. The pretzel bites are tasty, and it’s nice having different dips to switch things up a bit.
0
Reply
Gwendolyn_carden94
April 20, 2026
"Checkout was really quick"
I paid in just a few seconds. No issues. No hassle at all.
0
Reply
Margarita.deleon
April 14, 2026
"I was in a good mood and..."
I was in a good mood and just craving something snacky, so I grabbed Auntie Anne’s again. their dipping sauce choices are the best part for me. I usually go for the cheese and sweet glaze, and sometimes I’ll add the hot salsa if I want a little kick. It makes the pretzels taste so much better. I don’t think I’ve ever had a boring order there.
0
Reply
hello_mildred820
April 07, 2026
"Stopped by Auntie Anne’s on my lunch…"
Stopped by Auntie Anne’s on my lunch break fully expecting to get stuck in one of those annoying lines that eats up half your break, but shockingly, it moved really fast. I had my pretzel in just a few minutes, and it was actually fresh, not some sad one that had been sitting there forever. The staff looked slammed, but they still kept things moving without making everyone stand around. Honestly, 5 stars just for not turning my quick lunch stop into a whole ordeal.
0
Reply
min.Galvan
April 06, 2026
"really nice customer service"
there was a small mix-up with my order, but the staff took care of it right away with no attitude at all. everyone was super friendly and quick about it, and it made the whole visit way better than i expected
0
Reply
FISHER
March 23, 2026
"They had everything I was looking for…"
They had everything I was looking for, and I didn’t have to stand around waiting. Nothing’s ever totally perfect, but this went really smoothly and I’d definitely go back.
0
Reply
Thomas_deal95
March 22, 2026
"I used the Auntie Anne’s app to order…"
I used the Auntie Anne’s app to order ahead and the process was really easy. After I paid, though, I had that brief moment of not fully trusting it because I didn’t know if the store actually got my order or if something would glitch. Luckily, my points showed up right away and when I got there, my pretzel was ready to go. No real issues in the end, smooth overall.
0
Reply
trina.Castle
March 15, 2026
"Warm Pretzels and No Mix-Ups!!"
Everything I ordered was in the bag, no mix-ups at all, and the pretzels were still warm too!! Super happy with it.
0
Reply
WELLMAN
March 12, 2026
"I wasn’t expecting much, well, I was…"
I wasn’t expecting much, well, I was mainly just hungry, but the delivery showed up really fast, and the pretzels were still warm when they got here. That alone kind of made my day. There’s something about warm pretzels that just hits different, especially when you didn’t have to wait forever for them
0
Reply
Michael-wicks
March 06, 2026
"Easy Stop While Shopping"
Whenever I’m out shopping, there always seems to be an Auntie Anne’s nearby, which makes it really easy to grab a quick snack. It’s convenient, it’s nice to have a simple little treat without making a big detour. The workers are usually moving fast too, so I try to be patient and polite because they’re just doing their best like anyone else.
0
Reply
RAYNES
February 28, 2026
"The nutrition info was actually really clear, which..."
The nutrition info was actually really clear, which made it easy to check calories before ordering. So yes, tragically, I had no excuse not to make a smarter choice.
0
Reply
Faye-griffith
February 26, 2026
"Always hits the spot"
I’ve ordered from auntieannes.com a few times now, honestly I can’t remember if the first time was last month or maybe earlier, but it’s been easy every time. The pretzels showed up warm and tasted exactly like I was hoping they would. The cinnamon ones are definitely my favorite. Nothing too fancy to say here, just good snacks, no hassle, and I’ll definitely order again.
0
Reply
hello_miguel736
February 19, 2026
"Tasty Pretzel, But Kind of a Hassle"
The pretzel was soft, warm, and had that buttery, salty taste I was craving. It was really fresh and tasty, definitely one of my favorite quick snacks. I just wish it didn’t take so much effort to get one, because for a simple snack I felt like I had to go a little out of my way
0
Reply
Janet.severin
February 14, 2026
"Fresh and Worth It"
These pretzels taste really fresh, the price feels totally fair to me. Nothing fancy to overthink here, they’re just GOOD.
0
Reply
juana_Ramirez81
February 12, 2026
"Nice Little Perk for Pretzel Runs"
I mostly use auntieannes for the rewards, and it’s been a good experience. When I remember to scan, the points slowly add up, and getting a free pretzel once felt like a small but satisfying win. It’s one of those little things that makes grabbing a snack feel a bit more worth it. The site or app can be a little slow sometimes, which is annoying, but overall it does what I need it to do.
0
Reply
willie_Mayo99
February 06, 2026
"Fresh, Warm Pretzels Every Time"
I’ve ordered from auntieannes a couple times now, the pretzels have shown up fresh and still warm each time. For me, that pretty much says a lot about how they handle orders in general. The pretzels were soft, not dried out, and tasted like they had just been made. Ordering was easy too, so I really don’t have anything to complain about. Definitely a 5-star experience...
0
Reply
tony1970
January 15, 2026
"Good Portion Sizes"
I usually judge portions by the quick “am I still hungry after?” test, and this place passed. The portions were good and felt fair for what I paid.
0
Reply
hello_catherine622
January 08, 2026
"Annoyingly Reliable Pretzels"
I keep coming back because the pretzels are consistently good, which is just terribly inconvenient for my self-control. They’re fresh, tasty, and exactly what I’m hoping for every time. How dare they be this dependable
0
Reply
KristenSavoie_26
December 01, 2025
"Such nice staff!!"
The staff were super friendly when I was ordering, and really patient too. It was busy, but they still smiled and didn’t make me feel rushed at all... it just made the stop feel a lot nicer.
0
Reply
Have a question about Auntie Anne's?
Log in to ask your Auntie Anne's question!
Popular Brands
Customer Reviews
Ask a Question
